Other · Not stated
Recruitment agency · ShortlistInternational Campaign Agent
Employer not disclosed by agency
NairobiNot stated · Not statedDeadline not stated by agencyChecked 13 Nov 2026
About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
An undisclosed employer in Nairobi is looking for an International Campaign Agent. This role involves data entry and customer service tasks done through chat and email. It suits candidates who enjoy helping customers and can work well in a fast-paced environment.
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What you will do
- Enter and verify customer and account data accurately using keyboard or optical scanner.
- Communicate with customers online via chat or email to provide or collect information.
- Review source documents for errors and resolve discrepancies following standard procedures or escalate when needed.
- Test system updates by inputting new data and checking outputs.
- Maintain data security by performing database backups and keeping information confidential.
- Follow company policies and procedures and report any necessary changes.
- Work as part of a team to achieve related tasks as required.
Requirements
- Be computer literate.
- Type at least 30 words per minute.
- Be able to work in rotational shifts.
- Have no active warnings in work history.
- Have at least six months experience in customer service.
- Achieve at least 90% in quality assurance scores.
- Maintain at least 95% attendance rate.
How to apply
Apply through the employer's official contact. The employer has not published a closing date.