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Sales and Marketing · Not stated

Recruitment agency · GAP Recruitment Services

Help Desk / Front Office Sales Staff

Employer not disclosed by agency

NairobiEntry level · Not stated2 posts openCloses Wednesday, 28 October 2026, 23:59 EATChecked 22 Oct 2026
Illustration of a design desk with a camera, colour samples and packaging.

About this role

This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.

Role overview

A vehicle sales company in Nairobi is hiring two Help Desk / Front Office Sales Staff. This permanent role suits candidates with experience in customer service or sales who want a long-term career in a growing business.

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What you will do

  • Welcome customers and visitors in person and on contact.
  • Explain the company, its services and buying process clearly to customers.
  • Record enquiries and leads accurately and follow them up.
  • Qualify leads and pass complete information to the sales team.
  • Respond promptly to calls, emails and messages.
  • Participate in promotions, marketing and customer engagement activities.
  • Maintain neat and organised front office and customer records.
  • Provide basic sales and marketing support when needed.

Requirements

  • Diploma or degree in Business, Marketing, Communications or related field.
  • At least 2 years' experience in front office, reception, customer service or sales.
  • Basic understanding of sales and genuine interest in marketing.
  • Good computer skills including MS Office and email.
  • CRM experience is an advantage.
  • Presentable, pleasant, confident and approachable with strong communication skills.
  • Positive attitude, proactive and keen to learn.
  • Honest, dependable and ambitious with a long-term career outlook (3 to 4 years or more).
  • Applicants must declare any current business interests in the vehicle trade.

Benefits

The salary is KES 25,000 per month. The job is permanent with a 3-month probation period.

How to apply

Send your updated CV and cover letter through the employer's official career page by 28 October 2026.

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