Finance and Accounting · Full-time
Recruitment agency · Stratostaff East AfricaFinance Intern
Employer not disclosed by agency
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Role overview
- Collection tasks Assist GBS teams with unreconciled items (2nd level escalations). Coordinate receipt identification with GBSI, customers, and Customer Care. Contact banks regarding unidentified, sanctioned, or unapplied payments. Conduct daily collections follow‑ups with cash customers. Handle daily communication with two cashiers regarding missing details. Follow up and coordinate dispute resolution progress with the Customer Care Team. Enforce credit restrictions 2.
General Ledger and accounts payable tasks Preparing and distributing payment remittances to vendors Reconciling vendor statement of accounts with Company records Follow up with accounts creation teams on status of account creation Coordinating wit
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h the internal team to resolve supplier invoice RFIs raised by shared service centre team 3. Customer Service & Stakeholder Engagement Attend to walk‑in customers, emails, and phone calls on general AR matters. Respond to queries from internal stakeholders (Service Delivery, Legal, Commercial, CMD, Customer Service). Handle credit customer queries under GBSI (calls, emails, office visits). 4. Miscellaneous related duties and tasks as may be assigned. 5.
The finance intern acts as a reliever to ensure business continuity when team members are unavailable. Requirements Bachelor’s degree in Finance, Accounting, Economics or related field. Proficiency in Microsoft Office Suite, particularly Excel (vlookups, pivot tables). Customer Service oriented. Strong communication, interpersonal and presentation. High attention to detail, strong integrity with ability to maintain confidentiality. Work well under pressure in a fast-paced and professional environment.