Collections and Recovery Supervisor

• Achieve collection targets for overdue debts within assigned branches or portfolio.
• Follow the Debt Recovery Cycle and company collections policy strictly.
• Advise clients proactively to prevent accounts from becoming delinquent.
• Manage relationships with collection agencies, investigators, auctioneers, yards, and valuers.
• Keep portfolio at risk below the assigned threshold.
• Coordinate asset liquidation and repossession, including car-track monitoring and auction coordination.
• Engage with external advocates on legal cases, monitor court proceedings, and provide timely updates.
• Prepare daily, weekly, and monthly collection and repossession reports for the supervisor.
• Provide recovery trend information to the supervisor to support credit decisions.
• Maintain confidentiality and data security of customer and company information.

• Hold a bachelor's degree in a business-related field or have equivalent experience.
• Have at least 5 years of experience in collections, debt recovery, or asset-finance recovery.
• Have at least 2 years in a supervisory role.
• Understand the debt recovery cycle and negotiation techniques.
• Be skilled in coordinating repossession and asset liquidation.
• Be familiar with car-tracking systems.
• Demonstrate persuasive, assertive, and professional communication skills.
• Remain composed under pressure.
• Exhibit ethical conduct and trustworthiness.
• Be willing to travel for site visits.

Apply through the employer's official contact. The employer has not published a closing date.