Operations · Full-time
Recruitment agency · Bridge Talent GroupChief Operations Officer
Employer not disclosed by agency

About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
A fintech company operating in Nairobi is looking for a Chief Operations Officer. This role suits an experienced leader who has worked in fintech and is skilled in managing growth, marketing, and operations across multiple countries, especially in emerging markets. The position involves driving execution to support rapid scaling and market expansion.
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What you will do
- Lead growth initiatives to increase users, revenue, and transactions in all operating markets.
- Develop and implement go-to-market strategies for entering new countries and payment corridors.
- Manage marketing efforts including brand, performance, and product marketing with a focus on data-driven decisions and local market adaptation.
- Build and oversee a strong operations team to ensure consistent service delivery and improve processes for scalability and efficiency.
- Recruit, develop, and manage high-performing teams while fostering a culture of accountability and clear performance metrics.
- Align cross-functional teams such as product, engineering, and commercial to support business goals and operational plans.
- Translate company strategy into operational targets, prioritize initiatives with the CEO, and monitor key business performance metrics.
Requirements
- Have 7 to 12 or more years of experience with significant leadership roles in fintech.
- Demonstrate a proven record of scaling fintech or payments businesses across multiple countries.
- Possess deep knowledge of mobile money, cross-border payments, or digital financial services.
- Show strong leadership experience in growth, marketing, and operations.
- Have experience building and managing high-performing teams.
- Be highly analytical with strong skills in data-driven decision-making.
- Experience working in African or other emerging markets is highly preferred.
Benefits
The role offers a competitive monthly retainer based on experience and scope. It includes meaningful stock options that provide long-term benefits aligned with company growth and the chance to participate in value creation as the business expands.
How to apply
Apply through the employer's official contact. Submit your application before the closing date, which has not been published.