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Operations · Full-time

Recruitment agency · iHR Consulting

Card Personalization Officer

Employer not disclosed by agency

NairobiMid level · Not statedCloses Monday, 30 November 2026, 23:59 EATChecked 22 Oct 2026
Illustration of an office desk with a laptop, notebook and Kenyan flag.

About this role

This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.

Role overview

A company producing bank and SIM cards in Nairobi is hiring a Card Personalization Officer. This full-time role suits someone who is detail-oriented, trustworthy, and comfortable working with machinery and sensitive financial data under strict security and quality standards.

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What you will do

  • Operate and monitor card personalization systems to ensure smooth production.
  • Verify customer data before production to avoid errors.
  • Encode and personalize banking cards accurately, including chip encoding, embossing, and printing.
  • Maintain confidentiality and secure handling of sensitive customer information throughout production.
  • Perform regular quality checks during production to identify and fix defects.
  • Monitor equipment, report faults, and assist with basic troubleshooting.
  • Keep accurate production records for audits and tracking.
  • Meet production schedules and quality targets consistently.
  • Support security, regulatory, and compliance requirements, including audits and quality assurance.
  • Contribute to continuous improvement initiatives to increase efficiency and reduce waste.
  • Ensure secure handling, storage, and dispatch of personalized cards.

Requirements

  • Bachelor's Degree or Diploma in Information Technology, Business Administration, Engineering, or a related field.
  • 1 to 3 years of relevant experience, preferably in production, manufacturing, or financial services.
  • Experience with card personalization or secure data processing is an advantage.
  • Experience in Security Printing or other high-security production environments is preferred.
  • Strong attention to detail and integrity in handling confidential data.
  • Good verbal and written communication skills.
  • Willingness to work shifts and adapt to changing production demands.
  • Basic to intermediate computer skills including MS Office and production tracking software.
  • Mechanical aptitude to operate and troubleshoot production machinery.
  • Competencies in quality control, data accuracy, process adherence, and time management.

Benefits

The employer offers a competitive monthly gross salary based on qualifications, experience, and location. Benefits include comprehensive health and insurance coverage, pension and retirement contributions, generous leave entitlements, and opportunities for training and career progression in a stable work environment.

How to apply

Apply through the employer's official contact by submitting an updated CV and cover letter on the iHR Consulting careers page. The closing date for applications is Monday, 30 November 2026.

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