Analyst, Contract Management

ervice level agreements and business hours in the Shared Services business model. · Respond to queries in and escalate issues on a timely manner. · Build cross-functional relationships with other departments within the organization to facilitate execution and impact in your role. · Deliver timely and accurate contracts including master service agreements (MSAs), statements of work (SOWs)and purchase orders (POs) to Business Units (mainly internal stakeholders) throughout the Foundation. · Ensure the correct contract document is used and that it contains the correct information that is on the contract request form.

• Assign contracts for review and signature according to the organization delegation of authority (DOA) approval matrix. · Ensuring, where appropriate, Internal Subject Matter Experts (ISMEs) have reviewed the documents (e.g. Legal, Compliance, IT, P&C). · Work alongside the Accounts payables Team on enquiries regarding contract payments. · Work alongside the Finance business partners on enquiries regarding open contract balances and upcoming payments. · Corresponding with internal colleagues on a timely basis in follow up on issues. · Correspond with internal stakeholders, as required, to clarify contract issues. · Monitor the group Pulse inquiries to ensure satisfactory closure.
• Training stakeholders on Procurement processes and policies including but not limited to Delegation of Authority and contract processing requirements. · Cleanse data as necessary in preparation for ERP testing and Go-Live. · Enter vendor master bank data in the ERP system for approval. · Any other tasks as assigned. Requirements · 2 to 5 years of experience working in a Procurement or Accounting (preferably in Procure to Pay) role, working towards a designation is considered an asset. · Fast learner and ability to take direction and accept feedback. · Attention to detail, flexible, adaptable, and able to execute on a range of projects and competing priorities within deadlines.
• Demonstrated time management orientation and ability to prioritize and multi-task in a hybrid, multi-office work environment operating across multiple time zones. · Demonstrated ability to recognize needs based on available facts and data, evaluate alternatives and present ideas, information, and solutions in a clear, concise, and organized manner. · Team player with a roll-up your sleeves attitude. · Strong interpersonal skills with an ability to build and maintain relationships based on authenticity, credibility, trust and teamwork. · Excellent listener with a strong customer service attitude and orientation.
• Excellent communicator, both verbal and written, with the ability to articulate information to a variety of stakeholders across cultures and time zones. · Embodies MasterCard Foundation’s values and vision. · French language skills are an asset. · Strong Microsoft 365 skills (SharePoint, OneDrive, Teams, ServiceNow, Excel). · Experience using ServiceNow considered an asset