Airtel Money Merchant Lead

• Create strategies to onboard merchants and micro-merchants in key trade sectors across Kenya.
• Ensure compliance with trade, branding, and service quality standards within the Airtel Money field network.
• Promote growth and recovery in areas with low merchant activity such as peri-urban, estates, and rural trading areas.
• Manage and develop key merchant accounts including chain retailers, bill payment partners, digital platforms, and aggregators.
• Maintain operational uptime, resolve issues, and support revenue growth for top merchant accounts.
• Provide regular performance reports and manage stakeholder governance.
• Identify and address gaps in Airtel Money distribution across counties, estates, and busy trading corridors.
• Recruit, train, and oversee franchise partners, super-agents, and channel distributors to improve accessibility.
• Enhance liquidity, float circulation, and cash management to ensure continuous agent and merchant operations.
• Use data insights to boost adoption in categories like utility payments, merchant payments, P2B, and repeat usage.
• Work with Sales, Marketing, and Zonal teams to implement county-level Airtel Money penetration plans.

• Hold a Bachelor's degree in a business-related field.
• Have 5 to 8 years of experience in financial services, fintech, payments, mobile money, distribution, key account management, or route-to-market roles.
• Demonstrate a proven record in merchant acquisition, business development, or payments strategy.
• Possess strong commercial understanding, negotiation, and partnership management skills.
• Have a deep knowledge of digital payments, mobile money, and financial inclusion in Kenya.
• Experience in managing franchise or distributor networks is required.
• Be skilled in analytics and interpreting data.
• Have knowledge of FMCG distribution and trade channel execution.
• Possess key account management and commercial negotiation abilities.
• Be experienced in route-to-market planning and channel penetration analysis.

Apply on the employer's application page. The closing date for applications is Friday, 30 October 2026.