Longtail Associate - Jumia (Full Time)

• Lead the incubation phase for new sellers to help them achieve their first sales within 30 days.
• Manage the Long-tail segment of small sellers using automated communication and support tools.
• Supervise a team of Incubation Associates and Longtail account managers, setting clear performance targets.
• Promote the use of Jumia growth tools like Sponsored Products and Jumia Express among smaller vendors.
• Monitor seller success and churn rates using PowerBI and internal dashboards to identify issues.
• Enhance the platform's self-service features to reduce manual support for Longtail sellers.

• At least 4 years of experience in e-commerce, operations management, or mass-market business development.
• Proven ability to manage large teams and high-volume operations with automation.
• A bachelor's degree from a top-tier university.
• Strong analytical skills to handle large data sets in Excel and interpret PowerBI dashboards.
• A growth mindset focused on empowering small businesses and using technology to scale.
• Excellent English communication skills with the ability to simplify complex processes for non-technical sellers.

The role offers a chance to work in an entrepreneurial and structured environment with significant impact on African e-commerce. It provides opportunities for personal and professional growth and to be part of a dynamic, professional team.

Apply through Jumia's official website by 31 October 2026.