Other · Full-time
Official sourceIncubation Agent - Jumia (Full Time)
Published by employer
About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
Jumia is hiring an Incubation Agent in Kenya. This full-time role is suited for someone with experience in account management, acquisition, or business consulting who is keen to support sellers on Jumia's platform and help them succeed from the start.
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What you will do
- Generate leads through various channels including tele acquisition, organic, offline, and referrals.
- Validate the quality of leads obtained.
- Persuade sellers to activate their presence on Jumia.
- Complete the acquisition process using the Self-Sign Up form.
- Provide sellers with all necessary information to succeed from day one.
- Ensure sellers are prepared administratively and trained to grow their business on Jumia.
- Collect feedback from sellers and communicate it to improve products, marketing, and operations.
Requirements
- Have 1 to 3 years of experience in account management, acquisition, or business consulting.
- Be a problem solver with excellent written and spoken communication skills.
- Demonstrate a strong customer focus.
- Be proactive, well-organized, and detail-oriented.
- Possess exceptional listening, communication, and organizational skills.
- Show ability to multitask and follow through with attention to detail.
- Hold a bachelor's degree.
Benefits
The role offers a chance to work in an entrepreneurial and structured environment, contribute to the growth of African e-commerce, and be part of a professional and dynamic team with opportunities for personal and professional development.
How to apply
Apply through Jumia's official website by 31 October 2026. Submit your application as directed on the employer's page. The employer warns against paying any fees to apply for this job.