Administrative Assistant - Healthcare Support

• Coordinate weekly schedules for field staff such as nurses, therapists, and home health aides according to clinical plans.
• Update schedules quickly to reflect changes in approvals, staff availability, and client needs.
• Check insurance authorisations against approved visit plans to ensure compliance and care continuity.
• Report scheduling conflicts, service gaps, and client issues to clinical managers.
• Record employee attendance and performance problems including absenteeism and non-compliance.
• Collaborate with supervisors and clinical managers to resolve client complaints and maintain service continuity.
• Assist with staff training on documentation and adherence to care plans.
• Keep administrative records accurate and up to date.
• Take part in quality improvement and internal committee activities.
• Perform other administrative and coordination tasks as assigned.

• Hold a bachelor's degree in Business Administration, Healthcare Management, or a related field.
• Have at least three years of experience in roles such as Administrative Assistant, Office Manager, Programme Coordinator, or Scheduling Coordinator.
• Experience in healthcare administration, homecare, or healthcare scheduling is preferred.
• Possess strong skills in organisation, planning, prioritisation, and time management.
• Demonstrate excellent communication skills, both written and verbal, and good interpersonal skills.
• Be proficient with Microsoft Office and general computer use.
• Have a keen eye for detail, good documentation habits, and problem-solving abilities.
• Exercise sound judgement and make practical decisions promptly.
• Be able to work independently and collaborate well with teams.
• Show professionalism, reliability, a positive attitude, and a strong work ethic.
• Be able to support operations based in the U.S. and work the required hours.

Submit your updated CV through the employer's official career page. Only shortlisted candidates will be contacted. The employer has not published a closing date.