Sales and Marketing · Full-time
Direct employerTraffic & Creative Operations Intern

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About this role
Role Summary
The Traffic & Creative Operations Intern supports the Head of Traffic in keeping creative and marketing projects moving smoothly from brief to delivery. The intern will own day-to-day project tracking, follow-ups and documentation, and will carry out first-line quality checks on creative work before it goes for review.
It's a hands-on role for someone organised, detail-minded and keen to learn how a creative team runs behind the scenes across Brand, Product, Carbon and Digital marketing.
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Project Tracking & Follow-Ups
- Keep the project tracking board up to date daily, making sure every job has a clear status, owner and deadline.
- Follow up with stakeholders on outstanding feedback, approvals and missing inputs.
- Check in with designers and copywriters on progress and flag anything at risk of slipping.
- Send the Head of Traffic a short end-of-day update covering what moved, what's stuck and what needs attention.
Brief Intake Support
- Check incoming briefs against the standard intake checklist (market, format, sizes, deadline, copy, approver).
- Go back to requesters for any missing information before briefs are assigned.
- Log new requests in the tracker and attach all relevant materials.
First-Line Quality Checks
- Review creative assets before they go to the Head of Traffic, checking for typos, correct sizes and specs, current logos and required legal lines.
- Confirm that market-specific versions carry the right language, pricing and local details.
- Batch work for review at set times, with the brief attached to each piece.
- Turn review feedback into clear action lists for the creative team and check that every point is addressed in the next version.
Documentation & File Management
- Take notes in WIPs, stand-ups and stakeholder check-ins, and circulate decisions and action points afterwards.
- Keep final files organised by market and product, following naming conventions and version control standards.
- Maintain records of briefs, approvals and project timelines.
Reporting Support
- Pull together weekly summaries of jobs completed, jobs overdue and turnaround times.
- Help prepare data for traffic reports and capacity discussions.
What We're Looking For
- A recent graduate or final-year student in Marketing, Communications, Journalism, Business or a related field.
- Very well organised, with a strong eye for detail.
- Clear, confident written and verbal communication, and comfortable following up with people politely but persistently.
- Good working knowledge of Google Workspace or Microsoft Office; familiarity with project management tools such as ClickUp, Asana or Trello is a plus.
- An interest in creative work, marketing or operations.
- Able to manage several tasks at once and stay calm around deadlines.
What You'll Gain
- Hands-on experience running creative operations for a multi-market business across Africa.
- Exposure to brand, product and carbon marketing work from brief to delivery.
- Mentorship and practical grounding in traffic and project management.
Qualified Female Candidates encouraged to Apply
BURN does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing, training, or any other fees).