Specialist III, Sales Support Operations - Kenya

• Coordinate commercial operations including pricing, contract management, billing, and sales outstanding tracking.
• Maintain contract and commercial documentation and monitor contract renewals.
• Manage billing requests and liaise with finance for timely issue resolution.
• Organise sales enablement activities such as training sessions, onboarding materials, and sales collateral distribution.
• Support tender and RFP processes including opportunity identification, documentation management, and submission compliance.
• Handle customer support mailboxes and coordinate issue resolution and onboarding activities.
• Lead coordination of marketing campaigns, events, and related administrative tasks.
• Gather and analyse market intelligence and maintain competitive intelligence resources.
• Prepare operational reports, dashboards, and updates to track performance and risks.
• Facilitate cross-functional meetings and support client relationship management and product growth initiatives.

• Bachelor's degree in Business Administration, Commerce, Marketing, Sales Management, Economics, Finance, Operations Management, or related field.
• 3 to 5+ years' experience in sales operations, commercial operations, sales enablement, business support, client success, or marketing coordination.
• Experience working with multiple stakeholders across sales, finance, operations, technology, product, and customer functions.
• Strong project coordination and ability to manage multiple priorities.
• Excellent analytical, reporting, and problem-solving skills.
• Good commercial awareness and understanding of sales processes and revenue drivers.
• Experience with CRM systems, reporting tools, contract management, and sales tracking.
• Advanced skills in Microsoft Office including PowerPoint, Excel, and Word.
• Excellent written and verbal communication skills.
• Strong attention to detail, organisation, and documentation management.
• Ability to work independently and coordinate cross-functional teams.
• Customer-focused mindset with dedication to service excellence and continuous improvement.
• High professionalism, integrity, accountability, and discretion with sensitive information.
• Postgraduate qualification in Business, Marketing, Project Management, or related field is preferred.

The advert does not specify salary or benefits.

Apply on the employer's application page. The closing date for applications is Thursday, 15 October 2026.