SHOW ROOM MANAGER (CERAMIC TILES & SANITARY WARE)

Sales & Business Development

• Identify, develop, and manage project-based sales opportunities from lead generation through to closure.
• Develop and implement strategies to achieve showroom sales and revenue targets.
• Identify new business opportunities across construction, property development, interior design, and related sectors.
• Drive showroom walk-in sales while developing opportunities beyond showroom traffic.
• Prepare and follow up on quotations, proposals, and project opportunities.
• Identify upselling, cross-selling, and account-expansion opportunities.

Project & Key Account Management

• Build and maintain strong relationships with contractors, developers, architects, interior designers, construction companies, and property owners.
• Identify upcoming construction and development projects and position the company’s products accordingly.
• Manage key accounts and ensure consistent engagement throughout the project lifecycle.
• Understand project requirements, specifications, budgets, and timelines to develop appropriate sales solutions.
• Follow up on projects to secure orders and maximize sales opportunities.
• Maintain a strong pipeline of active and prospective projects.

Showroom Operations & Team Leadership

• Oversee the day-to-day operations and presentation of the showroom.
• Supervise, guide, and support showroom sales staff to achieve individual and team targets.
• Monitor sales activities, customer engagement, quotations, and conversion rates.
• Ensure customers receive professional, knowledgeable, and timely service.
• Ensure product displays, samples, pricing, and showroom presentation are maintained to a high standard.
• Coordinate with stock, logistics, and other internal teams to support smooth order fulfilment.

Sales Performance & Reporting

• Monitor showroom sales performance against monthly and quarterly targets.
• Maintain an accurate sales pipeline and track project opportunities through different stages.
• Prepare regular reports on sales, pipeline value, project opportunities, customer activity, and expected closures.
• Monitor market trends, competitor activity, customer preferences, and pricing.
• Provide management with insights and recommendations to improve sales performance.
• Take corrective action where sales performance or pipeline development falls below expectations.

• Degree or Diploma in Sales & Marketing, Business Administration, Commerce, or a related field.
• 5–8 years of relevant sales experience, preferably in: ceramic tiles, sanitary ware, furniture, construction/building materials, interior finishing products
• Proven experience managing key accounts and project-based sales.
• Demonstrable track record of achieving sales targets.
• Experience supervising or managing a sales team is highly desirable.
• Established relationships within the construction, property development, architecture, or interior design sectors will be an advantage.
• Strong knowledge of the Nairobi construction and building-materials market is an added advantage.

• If you meet the above qualifications, skills and experience share CV on the employer’s official contact
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.