Operations · Full-time
Direct employerSenior Relationship Manager, Industrials, Client Coverage
KenyaManager · On-siteCloses Friday, 9 October 2026, 23:59 EATChecked 2 Oct 2026
Published by employer
About this role
Role overview
Reporting to the Sector Head Industrials, the staff will be responsible for acquiring, growing and retaining a portfolio of high value Corporate Banking customer relationships by performing proactive and value addition portfolio management.
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Key Responsibilities
- Implement sector strategy in line with the overall Sector and Division Strategy.
- Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers.
- Execute client deals in line with developed strategic client plans.
- Executes sales growth tactics and targets in collaboration with business partners (e.g. Sectors, Product Management teams, Bancassurance , Capital and any other business partners).
- Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
- Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.
- Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank
- Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities
- Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.
- Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
Education and Experience
- University Degree from a recognized institution.
- Seven (7) years’ banking experience in the Financial/banking sector, five (5) of which should be in Relationship Management in Corporate Banking.
- 3 years working on Credit and Financial Analysis
- 4 years Client Portfolio Management for Industrial related clients.
- Knowledge of Trade and Transaction Banking products
- Digital Savvy and Computer literacy
- Entrepreneurial and Commercial thinking
- Excellent research, analytical, and problem-solving skills.
- Integrity & courage to challenge actions within various business units and the status quo.