Senior HR Officer

• Maintain a visible and approachable HR presence on the ground, regularly engaging employees and supervisors to identify and resolve people-related issues early.
• Handle employee relations matters, including grievances, complaints, conflict resolution, disciplinary cases and workplace conduct, in a fair, consistent and confidential manner.
• Monitor attendance, punctuality, absenteeism, leave and employee movements, and work with supervisors to address recurring attendance and performance issues.
• Support supervisors and line managers in managing employee performance, including setting expectations, addressing poor performance and documenting appropriate follow-up actions.
• Implement and consistently communicate HR policies, procedures and workplace rules in a manner that is practical and easy for frontline employees to understand.
• Manage disciplinary processes, ensuring that cases are properly investigated, documented and handled in line with company policy and applicable employment laws.
• Manage the end-to-end recruitment process, including sourcing, screening, interviewing, selection, onboarding, induction and placement of employees.
• Develop and coordinate practical employee induction, orientation and training programmes, particularly for new and frontline employees.
• Work closely with supervisors and department heads to address workforce challenges, improve employee productivity and maintain a positive working environment.
• Support the implementation of performance improvement initiatives and recommend practical solutions to recurring people-management challenges.
• Ensure compliance with applicable Kenyan employment laws, statutory requirements and company HR policies.
• Prepare regular HR reports and provide management with insights on attendance, turnover, disciplinary cases, recruitment, employee relations and other workforce trends.

• Bachelor’s degree in Human Resources, Psychology, or a related field.
• 4–5 years of progressive HR experience, preferably in an operational environment with a sizeable frontline workforce.
• Strong communication, interpersonal, conflict-resolution and problem-solving skills, with the ability to communicate effectively across different levels of the workforce.
• Good knowledge of Kenyan employment laws and HR best practices. Professional HR certification is an added advantage.
• Strong practical experience in employee relations, disciplinary processes, attendance management, recruitment and HR operations.
• Proven experience managing unskilled, semi-skilled employees on a day-to-day basis.

If you are up to the challenge and possess the necessary qualifications and experience, please send your CV only quoting the job title on the email subject ( Senior HR Officer) to the employer’s official contact before 15th October 2026 .