Other · Not stated
Direct employerSenior Content Designer

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About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
Moniepoint, a fintech company in Nairobi, Kenya, is looking for a Senior Content Designer. This role suits experienced content designers who can lead content strategy and collaborate across teams in a fast-paced environment.
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What you will do
- Lead the content design strategy and execution throughout the project lifecycle, from discovery to launch and iteration.
- Work closely with product managers, designers, and engineers to integrate content strategy into product development, influencing scope and priorities.
- Create accessible, inclusive, and emotionally engaging content that builds user trust and clarity.
- Use Figma to wireframe, prototype, and deliver content aligned with design systems and principles.
- Develop content for complex product flows, including interface text, microcopy, error messages, help content, and documentation, ensuring tone and consistency.
- Conduct and apply qualitative and quantitative research such as user interviews, usability tests, A/B experiments, and analytics to inform content design.
- Support junior content designers and manage stakeholder relationships, facilitating alignment and strategic discussions across teams.
Requirements
- At least 5 years of experience as a content designer.
- Strong skills in content design that go beyond writing, including design thinking and product understanding.
- Ability to manage stakeholders effectively in a dynamic environment with evolving processes.
- Experience with research methods and data analysis including A/B testing and UX metrics to guide content decisions.
- Proficient in Figma for collaboration, prototyping, and agile content solutions.
- Experience with AI tools or building AI workflows is a plus.
- Ability to work well in cross-functional teams and advocate for early integration of content design in product planning.
- Experience contributing to content design systems by creating reusable patterns and components.
- Background in fintech or SaaS is advantageous.
- Excellent communication skills to clearly explain content design decisions and rationale.
How to apply
Apply through the employer's official contact by submitting your application and portfolio demonstrating end-to-end product thinking and research-driven impact. The employer has not published a closing date.