Agriculture · Full-time
Recruitment agency · Bridge Talent GroupSales Operations Officer - Agribusiness
Employer not disclosed by agency

About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
A leading clean energy solutions provider is hiring a Sales Operations Officer in Nairobi. This full-time role suits candidates with experience in sales operations, administration, or customer support, especially those familiar with CRM systems and coordinating sales activities.
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What you will do
- Coordinate daily sales operations and support Area Sales Managers to ensure sales activities meet company standards.
- Track sales opportunities from lead generation to payment and manage sales documentation.
- Manage inbound sales enquiries and qualify leads before assigning to Sales Representatives.
- Maintain CRM data quality, monitor lead response times, and promote compliance with sales processes.
- Coordinate with partners and internal teams to facilitate customer approvals and ensure smooth customer journey.
- Prepare sales reports, monitor sales team productivity, and recommend improvements to sales performance.
- Organize sales training, onboarding, and manage sales collateral distribution.
- Conduct audits of sales processes and documentation to ensure compliance and support process improvements.
Requirements
- Bachelor's Degree in Business Administration, Agribusiness, Sales & Marketing, Commerce, Business Information Technology, or related field.
- At least three years' experience in Sales Operations, Sales Administration, Business Operations, Customer Support, or similar role.
- Experience supporting field sales teams and coordinating cross-functional sales activities.
- Proficiency with CRM systems, Microsoft Excel, and sales reporting tools.
- Strong organisational, coordination, administrative, and documentation skills.
- Good analytical, reporting, communication, and stakeholder management skills.
- High attention to detail, ability to manage multiple priorities, and work under tight deadlines.
- Proactive, solution-oriented, customer-focused, with high integrity and professionalism.
- Experience in agriculture, renewable energy, financial services, or FMCG is an advantage.
How to apply
Apply through the employer's official contact. The employer has not published a closing date.