Pharmaceutical Technologist

• Dispense prescription and over-the-counter (OTC) medications accurately.
• Advise customers on basic drug usage, side effects, and storage.
• Receive, verify, and store incoming stock and supplies.
• Ensure drugs are properly labeled, stored, and organized on shelves.
• Maintain inventory levels and report on stock status.
• Keep accurate records of prescriptions dispensed.
• Assist in stock-taking and expiry checks regularly.
• Uphold hygiene and cleanliness standards in the pharmacy.
• Follow pharmacy regulatory and licensing guidelines (e.g. PPB in Kenya).
• Provide excellent customer service and ensure patient confidentiality.

Qualifications and Requirements

Academic Qualifications

• Diploma in Pharmaceutical Technology from a recognized institution accredited by the relevant regulatory authorities.
• A Certificate in Pharmaceutical Technology.

Professional Qualifications

• Registered as a Pharmaceutical Technologist with the Pharmacy and Poisons Board (PPB), Kenya.
• Holds a valid Annual Practising Licence issued by the Pharmacy and Poisons Board.

• At least one (1) year of relevant experience in a retail, hospital, or community pharmacy is preferred.
• Experience using pharmacy management systems and point-of-sale (POS) software is an added advantage.

Knowledge

• Good understanding of pharmaceutical products, dispensing procedures, and over-the-counter (OTC) medications.
• Knowledge of the Pharmacy and Poisons Act, PPB regulations, and Good Pharmacy Practice (GPP) guidelines.
• Basic knowledge of inventory management and stock control.
• Familiarity with prescription interpretation and pharmaceutical terminology.

Skills and Competencies

• Excellent customer service and communication skills.
• High level of integrity, honesty, and professionalism.
• Strong attention to detail and accuracy in dispensing medicines.
• Good organizational and record-keeping skills.
• Ability to maintain confidentiality of patient information.
• Computer literacy, including proficiency in Microsoft Office and pharmacy management software.
• Ability to work independently and as part of a team.
• Good problem-solving and time management skills.
• Ability to work under pressure while maintaining accuracy and professionalism.

Personal Attributes

• Reliable and dependable.
• Courteous and respectful when dealing with customers and colleagues.
• Committed to continuous professional development and ethical practice.
• Neat, organized, and committed to maintaining high standards of hygiene and workplace safety.