Operations · Not stated
Recruitment agency · Q-SourcingOperations Supervisor
Employer not disclosed by agency
NairobiMid level · Not statedDeadline not stated by agencyChecked 16 Oct 2026
About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
Q-Sourcing Servtec, a manpower management firm, is hiring an Operations Supervisor for a client in the security industry based in Nairobi, Kenya. This role suits candidates with experience in security operations and supervisory skills.
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What you will do
- Supervise and coordinate security personnel across assigned locations.
- Create duty schedules to ensure all shifts are covered.
- Record and report incidents in a timely and accurate manner.
- Lead security briefings and provide training on emergency procedures, protocols, and customer service.
- Ensure security staff are familiar with post instructions and standard operating procedures.
- Prepare and submit daily, weekly, and incident reports to management.
- Handle client inquiries and complaints promptly and resolve operational issues or escalate when necessary.
Requirements
- Diploma or Degree in Criminology, Security Management, or a related field.
- Three to five years of experience in security operations.
- One to two years of experience in a supervisory position.
- Strong leadership and decision-making capabilities.
- Good observational and analytical skills.
- Effective communication and interpersonal skills.
How to apply
Apply through the employer's official application link. Only shortlisted candidates will be contacted. The employer has not published a closing date.