Sales and Marketing · Full-time
Official sourceKey Account Manager (Home category) - Jumia (Full Time)

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About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
Jumia is hiring a full-time Key Account Manager for the Home category in Kenya. This role suits candidates with experience in retail or category management who can build strong relationships with top brands and distributors to drive sales growth.
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What you will do
- Build and maintain strong relationships with C-level executives and account managers of key brands and distributors.
- Develop and implement strategic plans to increase sales and revenue.
- Lead efforts to acquire new brands and distributors to expand the product range.
- Promote and sell Jumia's advertising and visibility services to partners.
- Work with marketing and commercial teams to design promotional campaigns.
- Analyse sales and market data to find growth opportunities.
- Negotiate agreements and partnerships with key accounts.
- Monitor key account metrics like sales, inventory, and customer satisfaction.
- Stay informed about market trends, competitors, and customer preferences.
- Coordinate with internal teams to ensure smooth execution and customer satisfaction.
Requirements
- At least 3 years of experience in the relevant category or retail industry with knowledge of local market dynamics.
- In-depth understanding of the market category, including brands, distributors, and consumer trends.
- Graduate from a top-tier business or engineering school (Top 5 nationally or internationally recognised equivalent).
- Proven commercial skills with experience negotiating with senior stakeholders.
- Strong analytical skills to interpret complex data and develop strategies.
- Fluent in English with excellent communication skills.
- Proficient in MS Office, Google Workspace, and familiar with CRM or relationship management tools.
- Comfortable using digital tools and dashboards for performance monitoring and decision-making.
- Excellent interpersonal and influencing skills to build trust and align teams.
- Ability to perform well in a fast-paced, competitive environment.
Benefits
The role offers a unique experience in an entrepreneurial and structured environment, with opportunities for significant impact in African e-commerce and professional growth.
How to apply
Apply through Jumia's official website by 31 October 2026. Submit your application following the employer's official process. The employer warns against paying fees or using unofficial websites for job applications.