Other · Full-time
Recruitment agency · Outsourcing Advantage KenyaHubSpot CRM Implementation Specialist
Employer not disclosed by Outsourcing Advantage
About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
An undisclosed employer via Outsourcing Staffing Advantage is looking for a HubSpot CRM Implementation Specialist based in Kenya. This full-time role suits someone experienced in setting up and optimising HubSpot CRM and its marketing platform. It is ideal for candidates skilled in managing HubSpot Sales Hub, Marketing Hub, Service Hub, and Operations Hub.
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What you will do
- Configure and tailor HubSpot CRM to fit business workflows and organisational needs.
- Manage contacts, companies, deals, tickets, pipelines, properties, and custom fields within HubSpot.
- Design and improve sales and marketing automation workflows.
- Develop email templates, landing pages, forms, and lead capture mechanisms.
- Set up dashboards for reporting, KPIs, and performance tracking.
- Import, organise, and transfer data from other systems into HubSpot.
- Implement lead scoring, segmentation, and lifecycle management.
- Connect HubSpot with other applications and business tools.
- Define user roles, permissions, and account configurations.
- Provide training to staff on best practices and effective use of HubSpot.
- Document workflows, system settings, and procedures.
- Evaluate current processes and suggest enhancements to CRM and marketing effectiveness.
- Offer ongoing support for optimisation and troubleshooting of the HubSpot platform.
Requirements
- Proven experience in implementing, configuring, and managing HubSpot CRM.
- Strong knowledge of HubSpot CRM, Marketing Hub, Sales Hub, Service Hub, ticketing, and automation features.
- Practical experience in customising CRM and migrating data.
- Skilled in creating and managing automated workflows.
- Familiarity with integrations like Outlook, Gmail, Zapier, and other business tools.
- Experience with reporting, attribution, and revenue operations.
- Strong analytical and problem-solving capabilities.
- Excellent communication and project management skills.
- Ability to work independently and oversee implementation projects from start to finish.
- HubSpot Marketing Software Certification (preferred).
- HubSpot CRM Certification (preferred).
- HubSpot Sales Software Certification (preferred).
- Experience supporting B2B sales and marketing teams (preferred).
- Experience with revenue operations and CRM optimisation (preferred).
Benefits
The role offers weekly payments, weekends off, opportunities for growth, and the chance to work with US-based clients and international teams. There is potential for the role to become permanent based on performance and business needs.
How to apply
Apply through the employer's official contact with your application before the closing date. The employer has not published a closing date.