Sales and Marketing · Full-time
Recruitment agency · Brites Management ServicesFIELD SALES REPRESENTATIVE (ISUZU PARTS)
Employer not disclosed by agency
NairobiEntry level · Not statedDeadline not stated by agencyChecked 27 Sept 2026
About this role
DUTIES AND RESPONSIBILITIES
Sales & Customer Service
- Promote and sell Isuzu genuine parts, accessories, and vehicle servicing solutions to both existing and potential customers.
- Provide expert advice on Isuzu parts and service offerings, helping customers select the right components and maintenance packages for their vehicles.
- Handle al customer inquiries—face-to-face, online, or via phone—promptly and professionally.
Relationship Building
- Develop and maintain strong, long-term customer relationships through personalized service.
- Identify customer needs proactively, offering tailored parts and service packages.
- Provide after-sales support, address issues, and follow up to ensure customer satisfaction.
Sales Targets & Reporting
- Meet, or exceed monthly and quarterly sales targets for both parts and service packages.
- Prepare and maintain detailed sales reports, tracking performance against targets.
- Upsell additional services, accessories, and related parts to enhance customer experience and vehicle
- Product Knowledge & Training
- Stay updated on Isuzu’s product and service offerings, technical updates, and industry trends.
- Participate in ongoing training sessions to improve sales techniques and ensure compliance with brand standards.
Customer Retention & Support
- Manage customer returns and part/service-related issues in accordance with Isuzu’s policies.
- Promote loyalty programs, service packages, and incentives to drive repeat business and long-term customer retention
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KEY REQUIREMENT SKILLS AND QUALIFICATION
- Diploma in Automotive Engineering, Business, or a related field preferred.
- Minimum 1–2 years of experience in automotive parts or service sales.
- Prior experience with Isuzu vehicles, parts, or service offerings is a mandatory requirement
- Proven sales experience in the automotive or parts/service industry.
- Strong technical knowledge of vehicle parts, servicing procedures, and automotive systems.
- Excellent communication and interpersonal skills with a customer-centric approach. * Strong organizational and time management skills to handle multiple customer requests efficiently.
- Team player with the ability to also work independently.
- Familiarity with inventory and service management systems is an added advantage.
HOW TO APPLY
- If you meet the above qualifications, skills and experience share CV on the employer’s official contact
- Interviews will be carried out on a rolling basis until the position is filled.
- Only the shortlisted candidates will be contacted.
Salary disclosed: KSHS.15,000 PLUS COMMISSIONS