DTS Technician

• Install, service, repair, and perform preventive maintenance on DTS machines at dealer outlets and in-house.
• Inspect and troubleshoot DTS machines regularly to identify and fix technical problems.
• Respond to and resolve machine breakdowns within agreed service timelines.
• Calibrate DTS machines to ensure they meet operational standards.
• Carry out preventive maintenance according to the approved schedule.
• Handle customer complaints related to DTS maintenance and update machine software and settings as needed.
• Keep accurate records of service visits, maintenance, repairs, and parts used, including obtaining customer signatures on visit reports.
• Provide technical support and advice to dealers and customers on machine operation and basic upkeep.
• Coordinate with ICT and other departments for software and technical accessory needs.
• Follow company safety policies during maintenance and fieldwork.
• Report major technical issues to supervisors and provide regular updates on maintenance activities.

• Diploma or Certificate in Electrical, Electronics, Mechanical Engineering, or a related technical field.
• 2 to 3 years of experience in equipment or machine maintenance, preferably in a related industry.
• Strong understanding of electrical, mechanical, and electronic systems.
• Proven ability to diagnose and repair technical faults in equipment.
• Good communication and interpersonal skills to engage with customers and team members.
• Capable of working independently and collaboratively within a team.
• Customer-oriented approach with problem-solving skills.
• Organised with good planning and follow-up abilities.
• Able to work under pressure and meet service level agreements.
• Basic computer literacy including mobile applications and CRM software.
• Willing to travel and work at various dealer and customer sites.
• Possession of a valid driving licence is an advantage.

The employer has not published a closing date.