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Operations · Full-time

Direct employer

Credit Manager - PayGo Phones

Sun King

NairobiManager · HybridDeadline not published by employerChecked 13 Nov 2026
Illustration of financial charts, a calculator and a laptop on a desk.

Published by employer

About this role

This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.

Role overview

Sun King is hiring a Credit Manager for their PayGo Phones business in Nairobi, Kenya. This full-time, permanent role is suitable for experienced professionals in credit and risk management who can work extensively in the field.

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What you will do

  • Review portfolio performance to detect early repayment issues through data analysis and field visits.
  • Monitor risk indicators and escalate concerns promptly.
  • Prepare accurate reports on portfolio performance and risks.
  • Conduct internal audits to find gaps in credit processes and ensure policy compliance.
  • Implement preventative collection methods and collaborate with field teams to improve recovery.
  • Manage field pilots by tracking and measuring their success.
  • Oversee timely review and resolution of fraud cases.
  • Compile detailed field reports and conduct market research to support sales and collections.

Requirements

  • Bachelor's degree in Finance, Risk Management, or related business field.
  • At least 10 years' experience in credit, risk, audit, or data roles, including 5 years in operational or people management.
  • Professional certification in Credit Management, Statistics, Data Science, Computer Science, or related field is preferred.
  • Experience in data collection and field assessments.
  • Strong planning, organisation, and attention to detail.
  • Ability to adapt and work effectively in dynamic environments.
  • Structured problem-solving skills to convert complex issues into practical solutions.
  • Leadership skills to guide teams and improve operations.
  • Excellent written and verbal communication.
  • Strong stakeholder engagement abilities.
  • Willingness to spend about 70% of working time in the field.
  • Discretion and ethical handling of sensitive information.

Benefits

The employer offers professional growth opportunities, a collaborative and multicultural work environment, and tailored leadership and development programs.

How to apply

Apply through the employer's official contact. The employer has not published a closing date.

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