Operations · Full-time
Direct employerCredit Manager - PayGo Phones

Published by employer
About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
Sun King is hiring a Credit Manager for their PayGo Phones business in Nairobi, Kenya. This full-time, permanent role is suitable for experienced professionals in credit and risk management who can work extensively in the field.
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What you will do
- Review portfolio performance to detect early repayment issues through data analysis and field visits.
- Monitor risk indicators and escalate concerns promptly.
- Prepare accurate reports on portfolio performance and risks.
- Conduct internal audits to find gaps in credit processes and ensure policy compliance.
- Implement preventative collection methods and collaborate with field teams to improve recovery.
- Manage field pilots by tracking and measuring their success.
- Oversee timely review and resolution of fraud cases.
- Compile detailed field reports and conduct market research to support sales and collections.
Requirements
- Bachelor's degree in Finance, Risk Management, or related business field.
- At least 10 years' experience in credit, risk, audit, or data roles, including 5 years in operational or people management.
- Professional certification in Credit Management, Statistics, Data Science, Computer Science, or related field is preferred.
- Experience in data collection and field assessments.
- Strong planning, organisation, and attention to detail.
- Ability to adapt and work effectively in dynamic environments.
- Structured problem-solving skills to convert complex issues into practical solutions.
- Leadership skills to guide teams and improve operations.
- Excellent written and verbal communication.
- Strong stakeholder engagement abilities.
- Willingness to spend about 70% of working time in the field.
- Discretion and ethical handling of sensitive information.
Benefits
The employer offers professional growth opportunities, a collaborative and multicultural work environment, and tailored leadership and development programs.
How to apply
Apply through the employer's official contact. The employer has not published a closing date.