Aftercare Quality Coordinator

• Inspect and test all vehicles leaving the workshop to confirm repairs meet company standards and safety requirements.
• Maintain and complete quality control checklists and job card documentation, ensuring every job is signed off before vehicle handover.
• Monitor and report recurring faults, supporting investigations to find root causes and prevent repeats.
• Assist with monthly training sessions for technicians based on quality control findings.
• Ensure compliance with workshop repair and testing protocols and report any non-compliance immediately.
• Enforce safety and quality standards, including the use of personal protective equipment and halting unsafe vehicle releases.
• Support recall activities and product adjustments as directed by the Quality Coordinator.
• Participate in audits of headquarters and satellite garages to assess adherence to quality control processes.
• Provide technical feedback on customer complaints related to workmanship or product safety and ensure timely resolution.
• Contribute to service experiments and quality improvement initiatives by sharing ideas and insights.
• Collaborate closely with technicians, coordinators, and customer teams to ensure smooth service delivery and communication.
• Prepare and submit regular quality control and performance reports and assist with audit preparations.

• Diploma in Mechanical or Automotive Engineering; specialisation in Electrical or Electric Vehicles is an advantage.
• At least three years of experience in vehicle maintenance, assembly, or quality inspection within the automotive sector.
• Strong skills in analysis, diagnostics, and reporting.
• Good communication, interpersonal, and presentation abilities.
• Experience using quality control checklists, digital inspection tools, and maintenance management software.
• High attention to detail, discipline, and ethical work behaviour.
• Knowledge of the electric vehicle industry is preferred but not required.

The employer has not published a closing date.