Tupande Zone Supervisor - (Ntmaru and Oldanyati )

• Achieve sales, repayment, customer, impact, high value crop, crop buying, tree, and poultry targets for the zone.
• Lead weekly team meetings to review performance, provide training, and manage work plans for Tupande Agents and Duka Assistants.
• Travel regularly across the zone to monitor performance, support staff, and ensure targets are met.
• Recruit, onboard, train, and manage Tupande Agents, Duka Assistants, and contract staff, including giving feedback and addressing performance issues.
• Oversee Duka operations including customer service, sales, stock management, data entry, and cash handling.
• Review Duka records regularly, investigate discrepancies, and ensure corrective actions are taken.
• Manage high value crop activities such as farmer enrollment, planting, monitoring, harvesting, quality checks, collection, and buying.
• Supervise farmer training and crop buying processes including production practices, collection, weighing, quality grading, record keeping, and payment tracking.
• Oversee tree nursery and poultry brooding operations at the Stawi station, ensuring production planning, inventory, quality, and timely distribution.
• Support local sales campaigns, farmer meetings, product demonstrations, and marketing activities to create sales opportunities.
• Collaborate with Area Coordinator and other teams to resolve operational challenges and maintain consistent farmer experience.
• Maintain accurate records and submit timely reports on zone performance, operations, risks, and support needs.
• Ensure compliance with company policies on customer protection, staff management, cash, inventory, data, property, crop quality, and payments.

• Diploma or higher from a recognised institution.
• At least three years' experience in sales, agriculture, retail operations, customer service, or team supervision.
• Willingness and ability to travel regularly within the assigned zone and work closely with small-scale farmers.
• Computer skills including use of tablets, Google Workspace, and relevant applications.
• Experience managing teams and supporting individuals to meet performance targets.
• Ability to analyse sales, repayment, inventory, production, and crop buying data to guide team performance.
• Capability to follow work plans and procedures with a strong focus on meeting targets.
• Strong problem-solving and decision-making skills to address or escalate issues as needed.
• Excellent spoken and written communication skills, fluency in the local language, and strong community connections.
• Good organisation, record keeping, and attention to detail.
• Basic knowledge of agronomy is preferred.
• Must be a citizen or permanent resident of Kenya.

The role offers health insurance and paid time off.

Applications are reviewed continuously until the position is filled. The closing date for applications is Wednesday, 3 February 2027.