Telesales Representative – Procurement Background, Medical

• Make outbound calls and follow up on enquiries to generate sales opportunities.
• Identify customer needs by engaging with prospective and existing customers, including procurement teams.
• Explain product features, pricing, and availability clearly to customers.
• Prepare and send quotations, negotiate within authorised limits, and follow up to convert leads into orders.
• Coordinate order processing, stock availability, delivery schedules, and communicate updates to customers.
• Maintain accurate customer records, sales pipelines, and prepare sales performance reports.
• Work closely with procurement, stores, logistics, finance, and sales teams to support order fulfilment and resolve issues.

• Diploma or Bachelor's Degree in Procurement and Supply Chain Management, Purchasing and Supplies Management, Sales and Marketing, Business Administration, or related field.
• At least 3 to 4 years of experience in telesales, inside sales, customer service, sales coordination, or similar customer-facing commercial roles.
• Practical knowledge of procurement processes and purchase-order workflows.
• Experience in preparing quotations, following up on orders, coordinating with suppliers or procurement teams, and maintaining customer records.
• Proficiency in Microsoft Office; experience with CRM, ERP, or sales-tracking systems is an advantage.
• Strong skills in telesales, lead generation, sales conversion, customer relationship management, quotation preparation, order follow-up, and basic commercial negotiation.
• Good communication, active listening, customer-focused attitude, negotiation, problem-solving, and commercial awareness.
• Preferred qualities include being target-driven, resilient, self-motivated, professional, adaptable, accountable, and a team player.

The salary range is KES 40,000 to 45,000. No other benefits are stated.

Apply through the employer's official contact by submitting your application before Monday, 14 December 2026.