SEZ Operations Associate

• Assist potential and current clients with SEZ administration, onboarding, incentives, and investment opportunities.
• Register clients with regulatory agencies and ensure timely issuance of SEZ Enterprise licenses and approvals.
• Handle processing of work permits, visas, investor passes, and other immigration documents for expatriates, staff, and clients.
• Provide accurate advisory services on visas, travel, and SEZ matters to clients and stakeholders.
• Support SEZ operational compliance and coordinate with government agencies during inspections and audits.
• Manage investment, tax, and customs processes, including documentation and import/export requirements.
• Maintain documentation for goods entering the zone and track collection of OSS fees and charges.
• Keep an updated SEZ client and operations registry and act as liaison between Tatu City, clients, and regulatory bodies.
• Coordinate daily client relations and support the Sales team with SEZ advisory for new clients.
• Participate in stakeholder forums, contribute to policy reviews, and prepare reports on SEZ activities.

• Bachelor's degree in Law, Business Administration, Public Administration, Economics, International Relations, or related field.
• At least 3 years of relevant experience in client advisory, regulatory affairs, government liaison, or investment promotion.
• Experience working with Kenyan government agencies such as SEZA, Immigration, KRA, and KEBS is highly preferred.
• Proven ability to manage SEZ documentation, licensing, compliance, and client onboarding processes.
• Strong understanding of Kenya's SEZ, immigration, tax, customs, and regulatory frameworks.
• Excellent stakeholder management and coordination skills.
• Ability to interpret regulations and provide clear guidance to clients.
• Attention to detail with strong organisational and multitasking skills.
• Good written and verbal communication skills including report writing.
• Commercial awareness and a business development mindset.
• Proactive, client-focused, and solution-oriented approach.
• Proficient in Microsoft Office Suite and record management tools.
• High integrity and ability to handle confidential information.

Apply through the employer's official contact with your application. The employer has not published a closing date.