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Operations · Full-time

Direct employer

Restaurant Manager- INCA

The Social House Nairobi

NairobiManager · Not statedDeadline not published by employerChecked 12 Oct 2026
Illustration of an office desk with a laptop, notebook and Kenyan flag.

Published by employer

About this role

This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.

Role overview

The Social House Nairobi is hiring a full-time Restaurant Manager to lead daily operations at their vibrant restaurant in Nairobi. This role suits experienced hospitality professionals who enjoy fast-paced environments and are passionate about delivering excellent guest experiences and strong business results.

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What you will do

  • Lead daily restaurant operations to ensure smooth and efficient service.
  • Maintain high standards of food, beverage, and service throughout all shifts.
  • Conduct floor walks and monitor service to keep the restaurant guest-ready.
  • Oversee opening and closing procedures and ensure compliance with hygiene, safety, and licensing regulations.
  • Engage with guests on the floor to provide personalised dining experiences and handle feedback professionally.
  • Lead, coach, and motivate the restaurant team, including staff scheduling and performance management.
  • Drive sales by monitoring key performance indicators and supporting promotions and upselling.
  • Control costs by monitoring stock, portion sizes, and wastage, and ensure adherence to budgets.
  • Maintain cleanliness, hygiene, and compliance with food safety and health standards.
  • Prepare operational and sales reports and maintain accurate records of restaurant activities.

Requirements

  • Diploma or Degree in Hospitality Management, Hotel Management, Food & Beverage Management, or related field.
  • 3 to 5 years of experience in restaurant or food and beverage operations with supervisory or managerial roles.
  • Proven ability to manage busy or high-volume restaurant operations.
  • Strong understanding of guest service, food and beverage operations, and cost control.
  • Experience in team leadership, including staff scheduling, coaching, and managing performance.
  • Good communication, interpersonal, and problem-solving skills.
  • Proficiency in Microsoft Office and restaurant point-of-sale systems.
  • Experience working in premium, lifestyle, hotel, or high-volume restaurant settings is preferred.

How to apply

Apply through the employer's official contact by submitting your application before the closing date. The employer has not published a closing date.

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