Operations · Full-time
Direct employerRestaurant Manager- INCA

Published by employer
About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
The Social House Nairobi is hiring a full-time Restaurant Manager to lead daily operations at their vibrant restaurant in Nairobi. This role suits experienced hospitality professionals who enjoy fast-paced environments and are passionate about delivering excellent guest experiences and strong business results.
Read full role
What you will do
- Lead daily restaurant operations to ensure smooth and efficient service.
- Maintain high standards of food, beverage, and service throughout all shifts.
- Conduct floor walks and monitor service to keep the restaurant guest-ready.
- Oversee opening and closing procedures and ensure compliance with hygiene, safety, and licensing regulations.
- Engage with guests on the floor to provide personalised dining experiences and handle feedback professionally.
- Lead, coach, and motivate the restaurant team, including staff scheduling and performance management.
- Drive sales by monitoring key performance indicators and supporting promotions and upselling.
- Control costs by monitoring stock, portion sizes, and wastage, and ensure adherence to budgets.
- Maintain cleanliness, hygiene, and compliance with food safety and health standards.
- Prepare operational and sales reports and maintain accurate records of restaurant activities.
Requirements
- Diploma or Degree in Hospitality Management, Hotel Management, Food & Beverage Management, or related field.
- 3 to 5 years of experience in restaurant or food and beverage operations with supervisory or managerial roles.
- Proven ability to manage busy or high-volume restaurant operations.
- Strong understanding of guest service, food and beverage operations, and cost control.
- Experience in team leadership, including staff scheduling, coaching, and managing performance.
- Good communication, interpersonal, and problem-solving skills.
- Proficiency in Microsoft Office and restaurant point-of-sale systems.
- Experience working in premium, lifestyle, hotel, or high-volume restaurant settings is preferred.
How to apply
Apply through the employer's official contact by submitting your application before the closing date. The employer has not published a closing date.