Healthcare · Full-time
Recruitment agency · Brites Management ServicesMEDICAL SALES REPRESENTATIVE
Employer not disclosed by agency
MombasaNot stated · Not statedDeadline not stated by agencyChecked 27 Sept 2026
About this role
DUTIES AND RESPONSIBILITIES
Sales & Business Development
- Identify and develop new business opportunities among hospitals, clinics, pharmacies, laboratories, medical centres, distributors, and other healthcare institutions.
- Promote and sell the company’s medical and healthcare products while consistently achieving assigned sales targets.
- Develop and maintain a strong sales pipeline through prospecting, customer visits, follow-ups, quotations, negotiations, and order conversion.
Customer Relationship Management
- Build and maintain strong professional relationships with doctors, pharmacists, nurses, procurement teams, hospital administrators, and other healthcare decision-makers.
- Understand customer needs and provide appropriate product information and solutions that address their requirements.
- Maintain regular customer follow-ups to encourage repeat purchases, strengthen customer loyalty, and increase account value.
Product Promotion & Market Development
- Conduct product presentations, demonstrations, and educational sessions to healthcare professionals and potential customers.
- Maintain up-to-date knowledge of the company’s product portfolio, medical terminology, healthcare practices, and relevant industry developments.
- Monitor competitor activities, market trends, pricing, and customer preferences and provide actionable market feedback to management.
Territory & Field Management
- Plan and execute regular field visits across the assigned territory to maximize customer coverage and sales opportunities.
- Develop territory plans that prioritize high-potential healthcare facilities, customers, and business opportunities.
- Independently manage daily sales activities, appointments, customer follow-ups, and territory priorities while meeting agreed performance objectives.
Sales Reporting & Performance Management
- Maintain accurate records of customer visits, leads, prospects, quotations, orders, and sales activities.
- Prepare and submit regular sales reports, forecasts, and updates on progress against assigned targets.
- Analyse sales performance and proactively implement strategies to improve conversions, revenue, customer acquisition, and retention.
Internal Collaboration & Customer Support
- Work closely with the sales, marketing, finance, logistics, and operations teams to ensure efficient order processing and delivery.
- Coordinate with relevant internal teams to resolve customer enquiries, complaints, product issues, and order-related challenges.
- Participate in company exhibitions, healthcare events, conferences, product launches, and other marketing and business-development activities.
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KEY REQUIREMENT SKILLS AND QUALIFICATION
- Degree in Business Administration, Sales & Marketing, Marketing, Pharmaceutical/Medical Sciences, or a related field.
- Proven experience in medical sales, pharmaceutical sales, healthcare sales, or a closely related field.
- Demonstrated ability to meet and exceed sales targets.
- Strong knowledge of sales processes, lead generation, prospecting, negotiation, and customer relationship management.
- Good understanding of medical terminology and healthcare industry practices.
- Excellent verbal and written communication skills.
- Strong presentation and interpersonal skills.
- Ability to build rapport and establish relationships with healthcare professionals and institutional customers.
HOW TO APPLY
- If you meet the above qualifications, skills and experience share CV on the employer’s official contact
- Interviews will be carried out on a rolling basis until the position is filled.
- Only the shortlisted candidates will be contacted.