Hotel & Fuel Station Operations Manager Department

• Manage daily hotel operations including reception, housekeeping, restaurant, and kitchen functions.
• Ensure high standards of cleanliness, hospitality, and customer service are maintained.
• Supervise hotel staff, prepare duty schedules, and handle customer complaints promptly.
• Oversee fuel station daily activities such as fuel deliveries, stock monitoring, sales, and reconciliation.
• Supervise fuel station employees and ensure accurate cash handling and banking procedures.
• Monitor and control operational costs, stock wastage, and revenue for both hotel and fuel station.
• Ensure compliance with health, safety, environmental, and regulatory requirements for both operations.
• Coordinate maintenance and repairs of buildings, equipment, and fuel pumps.
• Develop initiatives to increase sales and improve customer satisfaction.
• Prepare management reports and identify opportunities for business growth.

• Diploma or degree in hospitality management, business management, operations management, or related field.
• Between three and five years of experience in managing hotel operations, fuel station operations, retail, or general business operations.
• Experience overseeing multiple business units is advantageous.
• Strong leadership and staff supervision abilities.
• Competence in financial management and stock control.
• Good communication, reporting, and problem-solving skills.
• Proficiency in computer use.
• Willingness to work flexible hours including weekends and public holidays.
• Personal qualities including honesty, strong leadership, customer focus, organisation, attention to detail, problem-solving skills, financial discipline, and ability to work under pressure.

Apply through the employer's official contact with your application before the closing date. The employer has not published a closing date.