Head - Controls & Governance

• Oversee reconciliation activities for Nostro, assets, liabilities, and suspense accounts across KCB Kenya and subsidiaries to maintain accuracy and integrity.
• Monitor and escalate unresolved items in reconciled accounts and ensure timely correction.
• Supervise settlement accounts ensuring reconciliation against statements and ledgers, and lead automation and centralization of reconciliation for new products.
• Review compliance regularly and improve operational processes to enhance efficiency and validate first-level controls.
• Collaborate with Internal Audit to identify key risks, ensure prompt resolution of audit exceptions, and manage quality assurance within the division.
• Identify and mitigate risks arising from inadequate processes, people, or systems, and oversee risk reporting and escalation.
• Implement and monitor operational risk controls, including transaction verification, quality assurance processes, automation, and testing tools.
• Coordinate business continuity management testing, business impact analysis, and planning with the senior management team.

• Bachelor's Degree in Finance, Accounting, Business Administration, Economics, Risk Management, or related field.
• Master's Degree in a relevant field is an advantage.
• Strong knowledge of Banking Law, Prudential Guidelines, Central Bank regulations, and operational risk management frameworks.
• Professional qualifications such as CPA(K), ACCA, CIA, CISA, or equivalent are preferred.
• At least ten years of experience in Banking Operations, Shared Services, Finance, Controls, Governance, or Risk Management.
• Minimum six years in senior management positions.
• Experience in developing and implementing governance, risk management, and internal control frameworks in complex banking environments.
• Extensive expertise in operational risk identification, control testing, issue resolution, loss prevention, and regulatory compliance.
• Proven leadership in audit engagements, regulatory reviews, and closing audit and compliance findings promptly.
• Experience leading process improvement, reconciliation automation, operational excellence, and transformation across multi-entity banking operations.
• Ability to lead large teams, manage performance, develop talent, and influence stakeholders across Operations, Finance, Technology, Risk, Compliance, and subsidiaries.
• Strong understanding of banking operations, payment systems, customer service, business continuity management, operational resilience, and emerging industry risks and trends.

The closing date for applications is Tuesday, 3 November 2026.