Facilities Manager

• Manage physical security and access control by enforcing policies, directing security personnel on searches and compliance, and controlling keys and access cards.
• Oversee facility operations including daily opening and closing, contractor and vendor management, catering services, and maintaining cleanliness and compliance with clean desk policies.
• Coordinate health, safety, and emergency preparedness by leading drills, managing incidents, and handling community complaints.
• Organise staff transportation schedules and routes for all shifts, monitor transport vendor performance, and address any related issues.
• Conduct regular inspections and manage both reactive and planned maintenance of critical facility systems to ensure continuous operation.

• Hold a Bachelor's degree in Business, Facilities Management, Engineering, or a related field.
• Have at least 5 years of experience in facilities or security management, including a minimum of 2 years in a BPO, contact centre, or PCI-regulated environment.
• Demonstrate experience managing vendors, contractors, and working with various stakeholders such as operations, clients, security, cleaning, transport, and catering teams.
• Preferably have experience working in a 24/7 shift-based operation.
• Be knowledgeable about Kenya's Data Protection Act concerning physical controls around client data.
• Understand regulations related to food handling and workplace safety, including the Public Health Act and Occupational Safety & Health Act, 2007.
• Be skilled in managing CCTV and biometric access control systems and proficient in incident reporting tools like Jira, Smartsheet, or Excel-based logs.

Apply through the employer's official contact with your application. The employer has not published a closing date.