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Logistics and Supply Chain · Contract

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Customs & Regulatory Affairs Coordinator M/F

Africa Global Logistics (AGL)

NairobiMid level · Not statedDeadline not published by employerChecked 19 Oct 2026
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About this role

This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.

Role overview

Africa Global Logistics (AGL) is seeking a Customs & Regulatory Affairs Coordinator based in Nairobi, Kenya. This contract role is ideal for candidates with experience in customs clearance and regulatory affairs who can manage interactions with government agencies and ensure timely approvals for imports and exports.

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What you will do

  • Coordinate daily with Partner Government Agencies (PGAs) such as KEBS, KEPHIS, PPB, KDB, NEMA, NACADA, and DVS.
  • Monitor and expedite approvals for Import Declaration Forms (IDFs), customs entries, permits, licenses, and exemptions.
  • Follow up on delayed approvals and escalate unresolved cases to authorities and management.
  • Verify supporting documents for customs declarations and PGA approvals to ensure compliance.
  • Maintain updated knowledge of customs laws, East African Community regulations, and agency requirements.
  • Act as the main contact between AGL operational teams, customers, PGAs, and customs authorities to communicate approval statuses and regulatory updates.
  • Prepare daily and weekly reports on pending IDFs, customs entries, and PGA approval status, identifying bottlenecks and recommending improvements.

Requirements

  • Diploma in Customs Administration, Logistics, International Trade or a related field.
  • 3 to 5 years of experience in customs clearance, regulatory affairs, freight forwarding, or trade compliance.
  • Strong knowledge of Kenya Customs regulations, East African Community Customs Management Act, and procedures of Partner Government Agencies.
  • Experience liaising with KRA Customs, KenTrade, and PGAs including KEBS, KEPHIS, Port Health, NACADA, KDB, PCPB, NEMA, and DVS.
  • Experience in following up and expediting approvals for IDFs, customs declarations, permits, licenses, exemptions, and regulatory matters.
  • Good understanding of import, export, transit, bonded warehouse, Special Economic Zones, and EAC customs procedures.
  • Experience handling customs queries, disputes, demand notices, audits, and compliance issues.
  • Ability to build and maintain effective working relationships with government agencies and customs officers.
  • Ability to work under pressure, prioritise urgent approvals, and resolve clearance delays promptly.

How to apply

Apply through the employer's official contact. The employer has not published a closing date.

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