Other · Contract
Direct employerCLEARING AND FORWARDING SOLUTIONS SUPERVISOR-SEZ M/F

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About this role
Role overview
The C&F Supervisor is responsible for overseeing all clearing and forwarding activities (Import/ Export – Air/Road/Sea) of the SEZ shipments, ensuring compliance with customs regulations, smooth cargo movement, documentation accuracy, and timely delivery. The role involves coordination with Customers and internal stakeholders to ensure efficient logistics operations.
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Customs Clearance & Compliance
Manage end-to-end import/export clearance processes in coordination with the client and internal stakeholders Ensure compliance with SEZ policies, and government regulations. Liaise with customs officials and PGA's and regulatory bodies. Monitor documentation, and approvals specific to SEZ operations.
Documentation Management
File management in SPOT Verify and process shipping documents (Invoice, Packing List, BOE, Shipping Bills, etc.). Ensure accurate filing of import/export declarations. Maintain proper records for audits and compliance checks. Coordinate with Custom House Agent for timely documentation.
Operations & Cargo Handling
Coordinate with warehouse teams for receiving, storage, and dispatch. Ensure minimal dwell time and avoid demurrage/detention charges. Monitor cargo tracking and update stakeholders on status.
Coordination & Stakeholder Management
Coordinate with freight forwarders, transporters, shipping lines, and airlines. Ensure timely communication on shipment updates and issues. Proactive communication with customers and internal stake holders for service delivery and improvements.
Team Supervision
Supervise IFFO and support teams. Allocate tasks and monitor performance. Ensure adherence to SOPs and safety standards.
Reporting & MIS
Prepare daily/weekly shipment reports and KPI dashboards. Track clearance timelines, delays, and compliance issues. Provide operational insights to management.
Profile
- Bachelor's degree in Logistics, Supply Chain, Business Administration or related field.
- 2–5 years of experience in Clearing & Forwarding/Logistics/FMCG/Supply Chain Management.
- Experience working in SEZ environment (preferred).
- Strong knowledge of customs regulations and SEZ procedures.