CLEANING SUPERVISOR

Employer not disclosed by agency

KisumuMid level · Not statedDeadline not stated by agencyChecked 27 Sept 2026

About this role

Coordinate and supervise daily cleaning activities across assigned facilities to ensure all areas are cleaned according to established schedules and standards.
Conduct regular inspections of offices, washrooms, floors, common areas, and other facilities to ensure required cleanliness and hygiene standards are maintained.
Identify cleaning gaps or service issues and take immediate corrective action to maintain quality standards.

Allocate daily duties and responsibilities to cleaners and ensure adequate staff coverage across assigned areas.
Monitor staff attendance, punctuality, grooming, conduct, productivity, and adherence to assigned responsibilities.
Train, coach, and guide cleaning staff on proper cleaning procedures, customer service, equipment use, chemical handling, and workplace safety.

Ensure cleaning staff follow approved cleaning procedures, hygiene standards, and occupational health and safety requirements.
Monitor the correct and safe use, storage, and handling of cleaning chemicals, equipment, and personal protective equipment (PPE).
Maintain cleaning quality records and promptly report safety hazards, accidents, damaged equipment, or other incidents to management.

Monitor the availability and appropriate use of cleaning materials, consumables, equipment, and PPE.
Maintain accurate records of cleaning supplies and report shortages, wastage, or damaged equipment to management.
Ensure cleaning equipment is properly maintained, stored, and used efficiently to minimize damage and unnecessary costs.

Maintain professional communication with clients, site representatives, and facility management teams regarding cleaning services and operational requirements.
Receive, investigate, and resolve routine customer complaints or service concerns in a timely and professional manner.
Provide regular updates to management on site performance, staffing, customer feedback, challenges, and areas requiring improvement.

Prepare daily, weekly, or monthly reports covering staff attendance, cleaning activities, site conditions, incidents, and service performance.
Monitor team performance against agreed service standards and take corrective measures where required.
Support management in evaluating staff performance, identifying training needs, and implementing measures to improve operational efficiency.

Read full role

KCSE certificate or a certificate in Cleaning, Housekeeping, Hospitality, Facilities Management, Occupational Health & Safety, or a related field .
Minimum 2 years’ experience in a professional cleaning company , with at least 6 months’ experience in a supervisory role .
Demonstrated experience in supervising cleaning teams, coordinating cleaning schedules, conducting quality inspections, and managing day-to-day site operations.
Strong ability to inspect work, identify gaps, and ensure consistently high cleaning and hygiene standards.
Strong communication skills with the ability to handle staff issues, customer concerns, and operational challenges professionally.

If you meet the above qualifications, skills and experience share CV on the employer’s official contact
Interviews will be carried out on a rolling basis until the position is filled.
Only the shortlisted candidates will be contacted.

Salary disclosed: KSHS.20,000-25,000