Sales and Marketing · Contract
Recruitment agency · Stratostaff East AfricaBancassurance Sales Officer
Employer not disclosed by agency
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Job Title: Bancassurance Sales Officer Contract: 1 Year Location: Nairobi Profile Introduction Our client, a top-tier commercial bank and one of Africa’s largest financial institutions, operates as a universal bank offering personal, business, corporate, and investment banking services. The bank is well regarded for its strong presence in corporate and high-net-worth banking, as well as its advanced digital banking capabilities. The client is currently seeking to recruit Bancassurance Sales Officers. The role will be responsible driving insurance sales through the bank's branch network while providing customers with appropriate insurance.
The successful candidate(s) will identify new business opportunities, cros
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s-sell insurance products, retain customers, and build strong relationships with bank staff and clients. The role also requires monitoring sales performance while ensuring compliance with insurance regulations and company policies Key Responsibilities 1. Drive Insurance Sales; Promote and sell bancassurance products, including life, general, medical, and asset insurance. Achieve monthly, quarterly, and annual sales targets. 2. Customer Relationship Management Identify customers' insurance needs and recommend suitable products. Build and maintain strong relationships with existing and prospective customers.
Provide excellent customer service throughout the sales and policy lifecycle. 3. Business Development Generate new business opportunities from the bank's customer base. Conduct customer visits and follow up on sales leads. Organize customer awareness campaigns and insurance product presentations. 4. Cross-Selling Collaborate with relationship managers, personal bankers, and branch staff to identify cross-selling opportunities. Integrate insurance solutions into customers' broader financial plans. 5. Branch Support and Training Train and coach branch staff on bancassurance products and sales techniques. Increase staff awareness to encourage quality referrals. 6.
Sales Pipeline Management Maintain a healthy sales pipeline and ensure timely follow-up on customer inquiries. Track leads from referral to policy issuance. 7. Compliance and Risk Management Ensure all sales comply with regulatory requirements and internal bank policies. Complete Know Your Customer (KYC) and other compliance documentation accurately. Adhere to ethical selling practices and customer protection guidelines. 8. Policy Administration Assist customers with policy applications and documentation. Liaise with insurance partners to facilitate policy issuance, renewals, endorsements, and claims support. 9. Reporting Prepare regular sales and performance reports. Monitor key performance indicators (KPIs) and recommend improvement initiatives.
Requirements Bachelor's degree in Commerce, Finance, Actuarial Science, Business Administration, or a related field. At least 1 year of experience selling bancassurance or insurance products. Certificate of Proficiency (COP) in Insurance is mandatory. Knowledge of banking legislation, policies, and insurance products. Strong Microsoft Office skills (especially Excel and Word). Excellent presentation, communication, and report-writing skills. Good business acumen, decision-making, and problem-solving abilities. Professional and well-presented.
Sales and negotiation skills Relationship management Customer service orientation Communication and presentation skills Insurance product knowledge Analytical and problem-solving skills Time management and organization Teamwork and collaboration Results-driven mindset High ethical standards and attention to compliance