Background Screening & Fulfillment Specialist

• Process and complete background screening orders for US clients.
• Conduct research using databases, court records, and other authorised sources.
• Perform criminal record and other background verifications.
• Review and verify information for accuracy and completeness.
• Identify discrepancies or missing data needing further investigation.
• Prepare and deliver accurate screening reports within set timelines.
• Maintain documentation and update order statuses throughout the process.
• Communicate professionally with US clients about order progress and results.
• Respond to client inquiries and manage routine requests, escalating complex issues as needed.
• Handle administrative tasks related to order processing and account management.
• Support sales and marketing activities during slower periods.
• Assist with operational tasks that promote business growth and efficiency.

• Previous direct experience working for a US-based background screening company, background check provider, or Consumer Reporting Agency (CRA).
• Experience processing and fulfilling US background screening orders.
• Strong knowledge of US background screening processes including criminal record searches, verification, research, and report preparation.
• Practical understanding of the Fair Credit Reporting Act (FCRA) and its application.
• Experience using background screening platforms, databases, or order management systems.
• Excellent written and verbal English communication skills suitable for US clients.
• Strong critical thinking, judgement, and problem-solving skills.
• Ability to work independently and handle unexpected situations without heavy supervision.
• Exceptional attention to detail, accuracy, and organisational skills.
• Ability to manage multiple orders and meet turnaround times.
• Preferred: Experience in client account management or customer-facing roles in background screening.
• Preferred: Familiarity with employment, education, professional license, and reference verification.
• Preferred: Experience supporting sales, marketing, or business development activities.

Apply through the employer's official contact with your application. The employer has not published a closing date.