ASSISTANT BUSINESS DEVELOPMENT MANAGER – (SAO, ME & OLA)

CIC Insurance Group is a leading insurance and financial services organisation with more than five decades of experience helping individuals, families, and organizations achieve financial security.

We have grown into a dynamic Group offering life, general, micro insurance, asset management, and investment solutions, with operations in Kenya, Uganda, South Sudan, and Malawi, and are listed on the Nairobi Securities Exchange.

Our tagline, “We Keep Our Word,” reflects our unwavering commitment to integrity, transparency, and delivering on our promises to our clients, partners, and communities.

CIC Group is passionate about innovation, digital transformation, and inclusive insurance solutions that meet the evolving needs of cooperatives, SMEs, corporates, and individuals. By joining us, you will be part of a team that is shaping the future of financial protection across Africa.

• Recruitment and Onboarding: Lead the identification, recruitment, vetting, and onboarding of Independent Financial Advisors (SAO, ME & OLAs), internal agents, and other third-party distribution partners to expand the retail network.
• Performance Management: Achieve sustained AUM growth and improved client and business retention from the SAO, ME & OLA network by segmenting advisors by productivity tier, closing performance gaps through targeted, measurable support interventions, and strengthening advisor practices that reduce client attrition.
• Compliance & Governance Oversight: Work closely with the Compliance and Risk teams to ensure that all agents operate within regulatory guidelines and internal policies, including timely licensing and renewal with CMA.
• Training & Capacity Building: Design and deliver ongoing product, process, compliance, and sales training programs to enhance advisor knowledge, confidence, and sales effectiveness.
• Sales Enablement: Coordinate with marketing and digital teams to distribute marketing collaterals, digital content, pitch decks, and sales kits customized for various audiences.
• Commission Processing Support: Work with operations and finance teams to facilitate timely calculation, reconciliation, and payment of commissions to SAO, ME & OLAs.
• Meeting & Presentation Support: Provide logistical and presentation support to SAO, ME & OLAs, including preparation of customized decks and data insights for client meetings and forums.
• Market Penetration Strategy: Track regional SAO, ME & OLA penetration and retail uptake trends, and develop market activation strategies targeting underrepresented counties or customer segments.
• Campaign Execution: Collaborate with the business development, product, and marketing teams to plan and roll out thematic campaigns, incentive programs, and client acquisition drives through the SAO, ME & OLA network.
• Technology Adoption: Champion the use of CICAM digital tools and platforms (e.g., CIC Invest App, Web Portal, reporting dashboards) by agents to enhance efficiency, transparency, and client servicing.
• Relationship Management: Build and maintain strong working relationships with SAO, ME & OLAs; provide regular updates, resolve operational issues, and gather market feedback to improve agent experience.
• Reporting and Analytics:
• Track and report key performance indicators (KPIs) including SAO, ME & OLA sales performance, activity levels, campaign outcomes, and commission trends for internal business reviews and strategy alignment.
• Event Coordination:
• Support the planning and execution of SAO, ME & OLA forums, recognition events, product launches, and webinars aimed at deepening engagement and motivation across the agent ecosystem.

• Bachelor’s degree in Business, Finance, Actuarial science, or related field;
• Master’s degree or professional certification (ICFA, CISI) is an added advantage.
• 5+ years of experience in business development, financial services, fintech partnerships, or distribution management.
• Proven track record of building and growing B2B2C partnerships or sales networks in financial services.

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: clearly indicating the position being applied for.

The application should reach us by close of business on 1 st October, 2026 . Please note only short-listed candidates will be contacted. If you do not hear from us by 31 st October, 2026 consider your application unsuccessful.

CIC Group is an equal opportunity employer and does not solicit or require any form of payment for employment opportunities.

N/B: This job advert is open to both internal and external candidates.

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Data Protection

CIC Insurance Group will be the data controller of your personal data. All data submitted by you will be held securely, will not be passed to 3rd parties (unless required by law) and will not be held longer than the maximum period allowed by law years after the end of the competition for which your application was processed, without your express agreement By ticking this box, you confirm your agreement to the above YES/ NO

I hereby certify that to the best of my knowledge the details given in this form are correct. I understand that in the event of being offered employment with CIC Insurance Group, any proven falsification or concealment of any material fact in respect of my application may lead to CIC Insurance group withdrawing the offer of employment if employment has not commenced or disciplinary action and dismissal if employment has commenced By ticking this box, you confirm your agreement to the above

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