Healthcare · Full-time
Direct employerAgile Product Owner - Cigna Healthcare

Published by employer
About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
Cigna Healthcare is hiring a full-time Agile Product Owner based in Kenya at One Africa Place. This role suits candidates with experience in Agile product delivery who want to support healthcare backend products in areas like payments and finance operations. You will work closely with the Agile Product Manager and various teams to ensure high-quality product delivery.
Read full role
What you will do
- Work with the Agile Product Manager to support product vision and roadmap priorities.
- Represent the customer by aligning backlog priorities with business and customer value.
- Translate features into user stories and maintain the backlog using Jira.
- Lead backlog refinement and support Program Increment planning.
- Collaborate with developers, testers, Scrum Masters, QA, UAT teams, and stakeholders to ensure predictable delivery.
- Monitor delivery, quality, utilisation, and customer experience metrics for continuous improvement.
- Use analytics and feedback to drive product enhancements and value realisation.
Requirements
- Bachelor's Degree.
- Strong English communication skills.
- Knowledge of Agile methodologies and experience with Jira or similar tools.
- Ability to work effectively with technical and business stakeholders.
- Strong stakeholder relationship management skills.
- Customer-focused mindset with empathy.
- Business and delivery acumen.
- Collaboration and stakeholder management skills.
- Ownership and accountability.
- Problem-solving and decision-making skills.
- Continuous improvement mindset.
- Ability to manage competing priorities.
- Preferred: Experience in healthcare.
- Preferred: Ability to collaborate across regions and time zones.
- Preferred: SAFe Product Owner/Product Manager certification.
- Preferred: Experience with payments, billing, eligibility, finance operations, or financial reporting.
- Preferred: Experience with internal and external system integrations.
Benefits
The role offers a competitive salary and benefits package, including private medical insurance, employee wellbeing benefits, and development programs. You will work in a multicultural and hybrid environment supporting products used by over 500,000 customers globally.
How to apply
Apply through the employer's official contact by submitting your CV. The employer has not published a closing date.