IT Intern

• Provide first-line technical support on computers, printers, internet connectivity and software.
• Assist in setting up and configuring new hardware, software, user accounts and network access.
• Maintain an up-to-date IT equipment register and inventory.
• Support data backup processes and basic troubleshooting.
• Log and track IT issues using the ticketing system and escalate complex problems.
• Participate in user testing and feedback during system implementations.
• Maintain electronic and physical filing systems and handle basic office tasks like photocopying and scanning.
• Assist in coordinating IT vendors and sourcing IT hardware, software and services.
• Act as a liaison between IT and other departments to ensure timely responses.
• Support onboarding by preparing workstations and accounts for new employees.
• Assist with networking tasks including Wi-Fi access points, structured cabling and connectivity troubleshooting.
• Support assigned project tasks under IT Manager supervision.
• Support enforcement of IT security standards including access rights management.

• Diploma or Degree in IT, either currently pursuing or recently completed.
• Ability to troubleshoot common computer, printer and software issues.
• Familiarity with local area networks, internet connectivity, Wi-Fi setup and Microsoft Outlook.
• Skilled in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace.
• Attention to detail and ability to prioritise multiple requests.
• Helpful, solution-oriented attitude and willingness to learn.
• Ability to handle confidential information with integrity.

Apply only through the official Valley Hospital Careers page. The hospital does not charge any fees during recruitment and only communicates from official Valley Hospital email addresses. The employer has not published a closing date.